Effective Date: August 20, 2024
Welcome to www.her-kitchen.com ("Website"), owned and operated by SOCIAL IMPACT HUB LTD ("we", "us", "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Website.
1. Information We Collect
We may collect and process the following types of personal data:
- Usage Data: Information about your interactions with our Website, including your IP address, browser type, operating system, and information collected through Google Signals, which may include data about your interactions across multiple devices.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior on our Website.
- Transaction Data: If you purchase products or services through our affiliate links (such as Amazon), we may collect details of the transaction.
- Marketing Data: Preferences for receiving marketing communications and your communication preferences, if applicable.
- User-ID: We may assign a unique User-ID to track your interactions across different sessions and devices, helping us provide a consistent and personalized experience.
2. How We Use Your Information
We use your personal data for the following purposes:
- To Provide Services: To operate and maintain our Website, including processing transactions and providing customer support.
- To Improve Our Services: To analyze usage patterns and use Google Signals to improve our Website and understand customer needs across multiple devices.
- Marketing and Communications: To send you newsletters, promotions, and other marketing communications that may be of interest to you, in accordance with your preferences, if applicable.
- Analytics: To analyze your use of our Website via Google Analytics, Google Tag Manager, Facebook Pixel, and Google Signals to track and understand user behavior across devices.
- Compliance: To comply with our legal obligations and protect our rights.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to track activity on our Website and hold certain information. Google Signals and User-ID features may track your activity across different sessions and devices. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.
4. Third-Party Services
We use third-party service providers for analytics and marketing purposes, including:
- Google Analytics: To monitor and analyze web traffic and can be used to keep track of user behavior on the Website, including across different devices using Google Signals.
- Google Tag Manager: To manage tracking tools and tags on our Website.
- Facebook Pixel: To track user activity on our Website and target advertisements on Facebook.
These third parties may collect your data in accordance with their own privacy policies. We encourage you to review those policies.
5. Affiliate Links
Our Website includes links to third-party websites that offer products and services for purchase through Amazon’s affiliate program. When you click on these affiliate links and make a purchase, we may receive a commission. Please note that we are not responsible for the privacy practices of third-party websites.
6. Data Sharing and Disclosure
We may share your personal data with:
- Service Providers: Companies that provide services on our behalf, such as hosting, data analysis, and customer service.
- Legal Obligations: We may disclose your personal data if required by law or in response to valid requests by public authorities.
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.
7. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Right to Access: You have the right to request access to the personal data we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.
- Right to Erasure: You have the right to request the deletion of your personal data, subject to certain conditions.
- Right to Restrict Processing: You have the right to request the restriction of processing your personal data.
- Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at privacy@her-kitchen.com.
9. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
SOCIAL IMPACT HUB LTD
128 City Road,
London, United Kingdom,
EC1V 2NX
Email: privacy@her-kitchen.com